FAQ
Frequently asked questions.
How does the PRYV UTI test work?
The PRYV UTI test uses a 2-pad strip that screens for leukocyte esterase and nitrite — two markers commonly associated with urinary tract infections. Dip the strip for 1–2 seconds, lay it flat on a clean surface, and compare each pad to the laminated color chart at the times shown. Results are typically readable within 1–2 minutes.
What comes in each kit?
Every PRYV kit includes individually sealed UTI test strips, sterile urine collection cups, disposable nitrile gloves, a laminated color chart, and a step-by-step instruction booklet. The number of each item matches your chosen pack size (2-pack, 5-pack, or 25-pack).
Which pack size is right for me?
The 2-Pack (Starter Kit) is great for first-time or occasional use. The 5-Pack (Standard Kit) is ideal for recurring use or keeping a household supply. The 25-Pack (Pro Kit) is designed for clinics, care teams, wellness programs, and organizations.
How long does the full test take?
The process takes just a few minutes from start to finish. The nitrite pad is read at 1 minute and the leukocyte pad at 2 minutes. Do not read results after 2 minutes as the colors may change.
How accurate is the test?
PRYV test strips are manufactured in an FDA-registered facility to ISO 13485 quality standards, and are designed to provide clinically relevant screening results. They screen for leukocyte esterase and nitrite, the two most common UTI indicators. This test is for screening purposes only and is not intended to replace professional medical diagnosis.
When should I follow up with a healthcare provider?
At-home screening is a helpful first step, not a diagnosis. If your result suggests a possible UTI, or if you have symptoms that concern you regardless of your result, please consult a healthcare provider. When in doubt, seek professional medical advice.
How should I store my PRYV kit?
Store your kit in a cool, dry place away from direct sunlight. Each strip is individually sealed in a foil pouch to maintain freshness. Do not use a strip from a damaged or opened pouch. Kits have a 2-year shelf life from the manufacture date, printed on the packaging.
Can I order in bulk for my organization?
Yes. The 25-Pack is available directly on the site. For larger volume orders or custom arrangements, visit our B2B page and submit a bulk inquiry form. Our team will follow up within 1–2 business days.
What is your return policy?
We accept returns within 30 days of purchase for unopened kits. If you have an issue with your order, please contact us at support@pryv.com and we'll make it right.
How long does shipping take?
Orders are typically processed within 1–2 business days. Standard shipping is available across the US. You'll receive a tracking confirmation by email once your order has shipped.